Fair - play.
I wasn't sure if I was angry with the guy in the support centre or the guy calling up. Only when reading authors comments (afterwards, I'm afraid) I realised that this is work inspired by having to work with bastard public (bastards!). Anyway, I thought it was very good. Unlike anything else I've seen on the site, but seeing as you didn't need to animate much it would have been nice to see the guy's face better drawn (no offence if that's your style of drawing, or htat you just can't draw). Over all;
Fair - play.
Side note- If that was based on a past experience, I think you should have told that guy to go and buy a pumpkin and shove it up his arse. Unless of course you're into that whole 'customer service' thing. Or indeed if you gave him your name. Always use someone elses name. Namely the managers. So if they call up and demand to speak to the manager, the manager will have to deal with someone saying that they're a god damned piece of (whatever you think). Good luck in future.